Public Sector

Providing a spark to innovation and lasting a scrutinized public world under constant calls to deliver better outcomes and provide more support – with less.

At Catalyft, we fully appreciate the vital role Public Sector services play in bolstering local economies, facilitating citizens’ well-being, and creating a stimulating environment to raise families. With these noble intentions in sight, there’s also the complexity of realizing sustained improvements amidst tightened budgets, older technology applications, and a fluctuating workforce.

We combine the best of our private-sector experience and adapt those techniques to focus our collective efforts based on citizen-centric values – rather than perpetuating unhelpful, unimaginative approaches like slashing budgets or reactively pushing funding from one area to another.

We don’t offer advice from the cheap seats. We work shoulder-to-shoulder with you – every step of the way – to design and deliver citizen-centered value across a wide breadth of areas incorporating each of the following:

  • Change management & adoption
  • Cost, quality and service improvements
  • Organizational design, alignment and readiness assessments
  • Business Process Management (BPM)
  • Program Management Office (PMO)
  • Customer Contact Centers
  • Document Management / Digital workflow translation
  • Citizen’s Voice communication programs
  • Talent management
  • Tech-enabled productivity
  • Asset management optimization